Sandos Caracol Eco Resort and Spa - All Inclusive - Cancun, Mexico
Sandos Caracol Eco Resort & Spa
All Inclusive - Playa del Carmen, Mexico
Sandos Resorts Riviera Maya
1 (888) 774 0040 or (305) 774 0040
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Sandos Caracol Eco Resort and Spa

Sandos Caracol Eco Experience Resort is an all-inclusive Hotel in Playa del Carmen. Located on a beautiful unspoiled white sand beach in Riviera Maya, Mexico only 45 minutes from the Cancun International Airport and just 15 minutes from downtown Playa del Carmen. Designed for nature-lovers and explorers, this hotel in Playa del Carmen lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about a perfect beach escape. At Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park. Sandos Caracol Eco features the best water park in Mexico, multiple swimming pools, non-stop fun and entertainment, along with a white sand beach what more do you need.


Sandos Caracol Eco Experience Resort offers 956 air-conditioned rooms and junior suites, beautifully decorated with elegant, colorful tropical details. Rooms are spread among 78 buildings with 3 levels each one: 11 Royal Elite, 16 Select Club Adults Only 21+ and 51 Sanditos Family Section buildings.


Fall in love with nature at Sandos Caracol Eco Experience Resort

Sandos Caracol features the thrilling All-Nature Experience: the program of daily activities that allow you to live the magic found within the lush ecosystems. At Sandos Caracol Playa del Carmen Eco resort, you can snorkel in the clear waters of a natural cenote, swim through a mangrove forest, and witness eco tours through one of the most stunning outdoor locations in the world. All of this is included in the Sandos Caracol Eco All Inclusive plan.

Sandos Caracol Eco Activities

  • Photo Safari: The Riviera Maya is home to many bird species; gaze up at the trees and skies in this guided walking tour.
  • Bike Tour: Let us lead you along the bike path around the resort, taking you by some of our cenotes and into the jungle.
  • Eco Tour: Learn the secrets of the mangrove, the jungle, and the myths of Maya culture in this guided walk.
  • Jade River Adventure: Swim through the clear waters of a river that runs between the roots of our mangrove forest.
  • Kayak Tour: Take your kayak out on the turquoise waters of the Caribbean Sea during this guided tour.
  • Animal Keeper: Kids can join our Eco Team as they teach them how to care for the rescued animals living at our Mini Farm.
  • Romantic Boat River: Book a boat ride for two, and be taken along a river through the mangrove on this romantic experience.
  • Cenote Explorers: Swim in a natural crystal clear water skinkhole, believed by Mayans to be the underworld's entrance.
  • Plant a tree: Create a memory of your stay by planting an native tree with your name, here at the resort.

Sunshine & Fun - Daily Activities

  • Photo Safari: The Riviera Maya is home to many bird species; gaze up at the trees and skies in this guided walking tour.
  • Sandos Aquapark: The Aquapark is the most popular attraction at the resort since it has been designed for all ages. Small Kids Area: An exclusive area created for the littlest members of the family.
  • Medium-Sized Water Slides: 5 slides with a minimum height of 1.10 m / 3 feet 7 inches and a maximum height of 1.40 m / 4 feet and 7 inches.
  • Big Slides: 7 slides with a minimum height of 1.40 m / 4 feet 7 inches and a maximum weight of 130 kilos / 287 lbs
  • Daily Activities: Our Entertainment Team organizes games, sports and contests throughout the day, every day.
  • Water Sports: From water sports activities, diving in reefs and cenotes, to fishing trips.
  • Kids Club: Our colorful Kids Club provides an atmosphere of fun, learning, and play, all in a supervised setting.
  • All Nature Experience: An eco-adventure for the whole family! Combining the region's culture and gorgeous jungle surroundings.
  • After a day full of activities relax and get ready for the nightime experience which include nighly performaces and concerts.

Spa & Fitness Center

Sandos Caracol Eco Resort invites you to experience the magic of nature through each of the treatments of Spa del Mar. Get in sync with the universe in each ritual inspired by ancient techniques, and immerse yourself in a Maya temazcal or a treatment by the edge of a natural cenote. You’ll enjoy a journey to a new level of consciousness and relaxation at the hands of our certified therapists. Your safety, health and well-being are ensured thanks to the experience and professionalism of our entire team.


The main objective of Sandos Hotels & Resorts is the safety and well-being of their guests. That is why Sandos is exercising every step to ensure that each guest can still enjoy a vacation that they love while also knowing that they are protected. Sandos is taking all necessary precautions, and following all safety guidelines outlined by medical professionals and health institutions.

* Guests requiring special medical assistance during their stay, the in-house doctor will make a visit directly to their guestroom.